The Suncorp Insurance App

Get your home and car insurance sorted on your mobile phone.

Suncorp Insurance App Home Screen

Manage your insurance policy and claims

If you have an eligible policy^#, the Suncorp Insurance App is full of self-service options to make your life easier.

Quickly lodge and track claims.

Receive real-time policy and claim notifications.

View and update your policy details and personal information.

Access your insurance documents.

Make renewal payments - even make a one-off manual payment for a missed monthly instalment.

Be alerted to severe weather conditions at your insured address.

Tips & Support

Want to get the most from your Suncorp Insurance App? We’ve got you sorted.

Chat via Suncorp Insurance App Messaging NEW

Suncorp Insurance Messaging is a convenient way to get the support you need, without the hassle of waiting by the phone. Send us a message on the Suncorp Insurance app and you’ll be notified once we respond - provided you have notifications enabled.

You have the freedom to start, pause and resume the conversation in your own time.

Calendar

Preview a schedule of tasks in progress and get alerts on the go. Great for grabbing your attention for things such as claims, upcoming renewals and more.

Need help?

You can get in contact with us by dialling 1300 786 277 or by emailing appsupport@suncorp.com.au. Our app support team is available from 8am - 9pm AEDT on weekdays and 8am - 8pm AEDT Saturday and Sunday.

All frequently asked questions about the Suncorp App

View the Suncorp Insurance App terms & conditions

^# The Suncorp Insurance App is not available, or fully available, for all policy types or claim types.

Apple, the Apple logo, Apple Pay and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc.

Google Pay, the Google Pay logo, Google Play and the Google Play logo are trademarks of Google LLC. Android is a trademark of Google LLC.

Internet connection is required when using the Suncorp App. Normal data charges from your internet service provider will apply.

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COOKIE AND DATA POLICY
We use cookies and other related technologies to improve and tailor your website experience. See our Cookie and Data Policy. This policy provides information about how Suncorp collects and uses data related to your online activity, and how you can choose to remain anonymous.

GENERAL INSURANCE

Any advice has been prepared without taking into account your particular objectives, financial situation or needs, so you should consider whether it is appropriate for you before acting on it. Please read the relevant Product Disclosure Statement before you make any decision regarding this product. The Target Market Determination is also available.

General Insurance (including Home Building, Home Contents, Landlord, Strata, Car, CTP, Motorcycle, Caravan, Motorhome, Boat Insurance, Business Insurance and Barristers Insurance) is issued by AAI Limited ABN 48 005 297 807 trading as Suncorp Insurance.

SUNCORP HEALTH INSURANCE
Suncorp Health Insurance is issued by nib health funds limited ABN 83 000 124 381 (nib), a registered private health insurer, and is marketed by Platform CoVentures Pty Ltd ABN 82 626 829 623 (PC), a Suncorp Group company. PC is an authorised agent of nib and receives commission from nib. Read the policy booklet before buying this insurance.

SUNCORP LIFE INSURANCE
Suncorp Life Insurance products, other than in some circumstances the Redundancy Benefit, are issued by TAL Life Limited ABN 70 050 109 450 AFSL 237848 (TAL Life) which is part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150 070 483 group of companies (TAL). TAL companies are not part of the Suncorp Group. TAL Life uses the Suncorp brand under licence from the Suncorp Group. Redundancy Benefit provided on or before 31st March 2020 was issued by AAI Limited ABN 48 005 297 807 AFSL 230859 (AAI) which is part of the Suncorp Group. New Redundancy Benefit policies and renewals offered from 1st April 2020 are issued by TAL Life. The different entities of TAL and the Suncorp Group of companies are not responsible for, or liable in respect of, products and services provided by the other.

Any advice on this page in connection with the Life products is general in nature and is provided by Platform Ventures Pty Ltd ABN 35 626 745 177 AFS Representative Number 001266101 (PV). PV is part of the Suncorp Group and an authorised representative of TAL Direct Pty Limited ABN 39 084 666 017 AFSL 243260 (TAL Direct). General advice does not take into account your individual needs, objectives or financial situation. Before you decide to buy or to continue to hold a Life Product you must read the relevant Product Disclosure Statement. The Target Market Determination (TMD) for the product is also available.

TAL Life is proud to have adopted the Life Insurance Code of Practice (Code). The Code has been developed voluntarily by the Life Insurance industry to promote high standards of service to consumers, provide a benchmark of consistency within the industry, and establish a framework for professional behaviour and responsibilities.