Water replacement

Escape of Liquid

COVERED

A nasty surprise for many of us, the escape of liquid, can cause significant damage to your home and contents. Thankfully, your insurance can cover loss caused by certain escapes of liquid.

What policy provides cover for escape of liquid?

Classic

Yes

Classic Extras

Yes

Classic Advantages

Yes

That’s right! Coverage for escape of liquid applies to all of our policy levels. Like any insurance policy, there are exclusions and limitations to the scope of this cover. Please refer to the Product Disclosure Statement for full details.

Remember, should your claim be approved, the most we will pay you is the amount you’ve insured the home for.

What’s covered

You can lodge a claim for loss or damage caused by liquid leaking, overflowing, or bursting from some common features in and around the average home. This includes the escape of liquid causing loss or damage from refrigerators, swimming pools, and even waterbeds – during the period of insurance. You can see an in-depth list of what’s covered in the Product Disclosure Statement.

We will also pay the reasonable cost of locating – at the insured address – the source of the escaped liquid. If there is any damage caused by this exploration, then we will cover the repair or restoration costs to your home and contents. There are exclusions to this, so check out the Product Disclosure Statement for more information.

What’s not covered

We don’t cover loss or damage as a result of a gradual process of liquid leaking, splashing, dripping or overflowing. We don’t cover loss or damage that is caused by wear, tear, rust or mould. We don’t cover loss or damage caused by a leaking shower floor or base or leaking shower cubicle walls. We also don’t cover the item from which the liquid has escaped.

So, for example, if your flooring is damaged by a leak from a faulty dishwasher and we will replace the damaged flooring, but we will not repair or replace your dishwasher. You can find more information on what isn’t covered under the policy in the Product Disclosure Statement.