Failing to take care

Home, unit or contents that are not in good condition

What’s not covered

Loss, damage or liability arising from or in connection with any part of the home, unit or contents not being in good condition. This includes but is not limited to things such as blocked gutters, boarded-up or broken windows, roof areas rusted through, etc.

Further it is a condition of the policy that:

  • the home is kept structurally sound, watertight, secure and well maintained. For example, remove mould, fix any holes in floors, walls and ceilings, fix loose, missing or rusted steps, gutters, flooring; and
  • the home and contents are kept in good condition. For example, there are no blocked gutters, the roof is not rusted, the home is not infested with vermin and there is no termite damage.

If you are a tenant, concerning your ‘home or unit’, this exclusion applies to the extent you are required to maintain the building or unit under your tenancy rental agreement.

You can find more information regarding instances where you will not be covered due to the home, unit or contents not being in good condition in the Product Disclosure Statement.