Failing to take care

HOME ITEMS

Prevention of access when you have home cover

COVERED

Here is more information on the coverage provided under Suncorp Home Insurance if you’re prevented from accessing your home due to certain incidents.

What policy provides cover

Classic

No cover provided.

Classic Extras

No cover provided.

Classic Advantages

Yes. The most we will pay is 12 weeks temporary accommodation for any one incident.

What’s great about this additional cover is that you can make a claim independently of a claim for loss or damage to the home or contents by an insured event.

What’s covered

We’ll cover the reasonable temporary accommodation costs for you and your pets that normally live at the insured address if you cannot access the home due to a burst water main or street riot, plus a few other incidents which you can read about in the Product Disclosure Statement.

Know that the most we will pay for any one incident for Classic Advantages is outlined in the table above. The cover stops when the insured address becomes accessible. Unfortunately, this cover is not offered for Classic or Classic Extras levels of cover.

What’s not covered

There are some instances where you will not be covered. We do not cover any costs if the insured address is not your principal place of residence at the time of loss or damage, if you do not need to pay for temporary accommodation or if it is caused by the threat of a nuclear or biological bomb.

You can learn more about this coverage and other exclusions in the PDS.