Suncorp My Home
Maintain your home and gain peace of mind.
What is My Home?
When you own your own place, your list of home maintenance tasks can feel endless.
We want to help you stay on top of the to-do list and protect your greatest asset.
Maintain your home for added peace of mind.
Learn to maintain your home in a few steps
Step 1 - Download the Suncorp Insurance App
Got an eligible Suncorp Home Insurance policy*? Just download the Suncorp Insurance App and tap your Home Insurance banner on the policy details screen. Then, follow the prompts to access your list of tasks.
*Eligible - an active Suncorp Home and Home & Contents combined Insurance policy. Excludes Strata, Contents only or Landlord policies.
Step 2 - Access your list of tasks
Scroll through the list of tasks you can complete around your home to help improve safety and reduce the risk of damage. Where appropriate, use a qualified professional to ensure your safety.
Step 3 - Add a reminder
Stay on top of your home maintenance tasks by adding reminders in to your calendar. Mark them as complete once the task is done.
Your information is safe
Rest assured knowing that safeguarding your personal information is one of our highest priorities. The information you provide on My Home will not affect your home insurance premium or be used in relation to any claim you make. My Home is simply a guide to help look after your home.
Frequently asked questions
My Home allows eligible Suncorp Home Insurance customers* to view a list of suggested home maintenance tasks. Once those tasks have been performed they can be marked as complete. You can also add calendar reminders from the app, allowing you to stay on top of future tasks.
Please make sure you only do what's applicable to your home, on your property (i.e. not common property) and what you are safely able to do.
For more information, click on 'Read More' to check out the video instructions.
*Eligible customers include Suncorp Home or Home and Contents Insurance customers.
My Home can be accessed via the Suncorp Insurance App. Just launch the app, tap on an eligible Suncorp Home Insurance policy, and tap the My Home banner.
If you don’t already have the app, you can download it today! If you do and you can’t see the My Home banner, you may need to update the app.
My Home records the home maintenance tasks you mark as complete around your home and the date completed.
In addition, My Home uses:
- your policy number, and
- your login email address.
The My Home feature is an educational guide only to help you improve the safety of your home and stay on top of your home maintenance tasks.
Your My Home data and related analytics will be used:
- to provide My Home features and functionality, including technical support; and
- for our customer engagement, product and service research and development.
It will not be used to make any decisions about an insurance policy you hold with us, will not affect your home insurance premium, or any claims you may make.
See also the Suncorp Insurance App Privacy Policy.
Please contact the Suncorp Insurance App support team. Phone 1300 786 277 or email appsupport@suncorp.com.au.
As a condition of your policy, you have certain responsibilities relating to the condition and maintenance of your home and there are general exclusions that may apply. See 'Things we don't cover' in the PDS for more information.
